Hi Dottie,
Welcome to planDisney and thank you so much for asking us a question!
I’m so sorry to hear that you’re having trouble with pre-purchasing a
DisneyBand+ for your upcoming Disney Cruise Line vacation. I completely understand your frustration – because the bands can’t be shipped internationally, Canadians can’t pre-purchase them either.
That was my first thought when I read your question – if that one person in your group doesn’t live in the United States, that’s likely the reason why they can’t pre-purchase their Disney Bands. If they do live in the US, then I highly recommend that you contact Disney Cruise Line either by
email or by
phone to see what’s up. They’ll be able to iron out any tech issues on their end that might be causing this problem.
If none of those solutions work, don’t worry! I know from experience that you can absolutely purchase super cute Disney Bands once you board your cruise. There are often lots of different colours and designs to choose from; even more than in the “pre-cruise” bundle. Plus, you can always use your
Key to the World Card instead of your Disney Band for all of your cruise activities, as well as for entering your stateroom and disembarking the ship.
I hope my answer helps you continue to plan the perfect cruise for you and your party! Please don’t hesitate to come back and see us if you have any other questions.
Have a Magical Day,
Lynne