Family fun on board; grandparents; Pirate Night; Main Deck
  • On Nov 3, 2023
    Dottie from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    There is one person in our group who cannot buy a Disney+ band and we can't figure out why. Is there any way to purchase the band NOT linked to a reservation?

    Hi Dottie, 

    Welcome to planDisney and thank you so much for asking us a question!

    I’m so sorry to hear that you’re having trouble with pre-purchasing a DisneyBand+ for your upcoming Disney Cruise Line vacation. I completely understand your frustration – because the bands can’t be shipped internationally, Canadians can’t pre-purchase them either. 

    That was my first thought when I read your question – if that one person in your group doesn’t live in the United States, that’s likely the reason why they can’t pre-purchase their Disney Bands. If they do live in the US, then I highly recommend that you contact Disney Cruise Line either by email or by phone to see what’s up. They’ll be able to iron out any tech issues on their end that might be causing this problem. 

    If none of those solutions work, don’t worry! I know from experience that you can absolutely purchase super cute Disney Bands once you board your cruise. There are often lots of different colours and designs to choose from; even more than in the “pre-cruise” bundle. Plus, you can always use your Key to the World Card instead of your Disney Band for all of your cruise activities, as well as for entering your stateroom and disembarking the ship.

    I hope my answer helps you continue to plan the perfect cruise for you and your party! Please don’t hesitate to come back and see us if you have any other questions. 

    Have a Magical Day, 

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Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

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