Family with Mickey and Minnie
  • On Oct 25, 2022
    Mayra from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi one of my guests will not be able to go to the parks. Can I return the ticket or change the name on it to another?

    Hiya, Mayra! Thanks for stopping by planDisney with your question today!

    Oh boy! I'm sure you're getting excited about your trip! As my magical vacation approaches, I often start seeing Mickey Mouse shapes everywhere. From the way my cereal happens to land in my bowl to the mouse ears I spot in the clouds as I'm driving, there are signs all around me that it's time to make my way to The Happiest Place on Earth!

    Mayra, Disneyland Resort tickets are nonrefundable. However, you can change the name on the ticket. You do not even have to do this in advance, so if you need more time to find another Guest to fill those big yellow shoes, that is no problem! Once you do find another Guest to join you, all the magic will happen at the entrance of the theme park on the day of your visit. The Cast Member at the turnstiles will scan each ticket, then take a photo of the Guest who will use that ticket, assigning it to them for the duration of your visit.

    If you would like to change the name for easier organization, simply call over to the Ticket Services Line and a Cast Member will wave their wand and assign the ticket to the Guest of your choice. There is no wrong answer here, as whichever way you choose still unlocks all the magic of your Disneyland Resort vacation!

    Mayra, if you haven't picked up on it, I'm quite a fan of "Hidden Mickeys." Throughout the Disneyland Resort, you'll see everyday objects with a subtle Mickey Mouse touch! Be sure to look extra hard at the carpet of your Disneyland Resort Hotel, the queues of your favorite attractions, on ceilings, on screens, even in the bushes and shrubbery! You never know where those ears will pop up next, but it's fun searching for as many as you can during your stay!

    See ya real soon,

thumbnail image for Ashley

Meet the Panelist: Ashley, New Jersey

Hey friends! I'm Ashley, a Disney-loving mom ready to help you plan your next adventure! I am married to my college sweetheart and we have two young, energetic kids who have inherited our love of Disney! As Annual Passholders and Disney Vacation Club Members, we spend our time at Walt Disney World Resort in all different ways, from packed park days to relaxing by the pool, our family has developed a love for all Disney has to offer. I'm excited to share the magic with all of you! Learn More About Ashley

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