Hey there Sarah! We appreciate you stopping by planDisney to chat about your ticket question.
Unfortunately, according to the
eTicket Terms & Conditions, Disneyland Resort theme park tickets are nonrefundable. I know this is probably not what you want to hear, but you can cancel his theme park ticket reservation and he could use that ticket at a later date. If the ticket expires, it should be eligible to exchange the value of that ticket for a new ticket of equal or greater value.
I see your park visit is coming up soon, so I thought I'd share a few tips with you that may be helpful during your time.
- Have everyone in your party, download and familiarize themselves with the
Disneyland app. Depending on your party type, you all may have Disneyland accounts with your tickets connected, if you are going to be using
Disney Genie+ service I recommend one person link everyone's ticket to their account so that you can easily make Lightning Lane selections for the whole group.
-Add a credit card to your Disneyland account on the Disneyland app so that you can utilize
Mobile Ordering. The majority of quick-service locations in the parks have mobile ordering and it can save so much time versus waiting in the lines. Who doesn't love being able to mobile order a Dole Whip while you are on the Jungle Cruise and being able to go pick it up when you arrive to shore?
-If you don't have dining reservations in advance and decide in the parks that you may want a table service meal, you can try to join the
Mobile Walk-Up List in the app. Just search the location you are wanting to dine at, walk up in close proximity to the location, and click to join the list. It will walk you through a reservation and give you an approximate wait time.
-If you are here multiple days or have Park Hopper tickets, be sure to check out
Disney's California Adventure Food & Wine Festival going on! There is so much fun and food to enjoy during this festival. You can get a sneak peek at all the offerings, like the
Foodie Guide on Disney Parks Blog.
Sarah, I know you were probably hoping for a different answer, but I hope I was able to give you some good information to help you out and a few tips to help you and your party have a wonderful time at The Happiest Place on Earth!
Carrie