EPCOT Disney 100; new lights; stars; ball
  • On Feb 18, 2024
    Ryann from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    One of my guests is missing a theme park reservation

    Hi Ryann

    It looks like you are off to a great start planning your best summer ever! There are so many fun experiences that you and your family can take advantage of while visiting the Walt Disney World Resort. Something that I am looking forward to is Tiana’s Bayou Adventure – opening in summer 2024 at Magic Kingdom Park. 

    Disney After Hours is another great way to experience the Theme Parks in the evening with lighter crowds. We also enjoy taking advantage of that warm Florida sun and love to visit the water parks. Disney’s Typhoon Lagoon Water Park allows my family to enjoy a fun-filled and relaxing day while floating in the lazy river or splashing in the wave pool.

    Recently, some changes have been made regarding Theme Park Reservations. Only certain ticket types require Theme Park reservations, such as Annual Passholders, student group tickets, sport/convention tickets, or other types of non-date-based tickets. Other ticket types, such as date-based tickets no longer require a reservation. 

    If one of the guests who still need a theme park reservation is missing their reservation, there are a few steps you can take to address the situation:

    Check Availability: See if there are any available reservations for the desired theme park on the same day. You may be able to secure an additional reservation, although availability can vary depending on capacity limits and demand.

    Modify Existing Reservations: If possible, modify existing reservations to include the missing guest. This might involve changing the date or park of the reservation to accommodate everyone in your party.

    Contact Guest Relations: Reach out to the theme park's guest services or customer support for assistance. They may be able to help you find a solution or provide guidance on how to proceed.
    I hope that everything works out for you! Enjoy summer at the Walt Disney World Resort!

    ~Heather 

thumbnail image for Heather

Meet the Panelist: Heather, New York

Hi there! I'm Heather from Buffalo NY, a planDisney Alumni and proud mom of three. By day, I'm an oncology nurse, but my heart belongs to Walt Disney World. Having navigated the parks with babies, toddlers, tweens, teens, and multigenerational groups, I live to turn dreams into magical vacations. When I'm not exploring the wonders of Walt Disney World, you'll find me sailing the high seas on Disney Cruise Line. Adventure awaits - let's make your Disney dreams come true!  Learn More About Heather

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