Disabled person on Kilimanjaro Safari
  • On Jan 28, 2022
    C from Please select region, state or p Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    One of our guests has a disability and will require assistance around the park , is there a carers ticket available?

    Hello C, and may I begin by wishing you a very warm welcome to planDisney.

    As the current UK Mum here at planDisney, it's my pleasure to offer some assistance with your important question about visiting Walt Disney World Resort with a Guest who has a disability.

    C, it's certainly true to say that all Guests aged 2 years old and over who wish to enter a Disney Theme Park are indeed required to have a valid Disney Theme Park Ticket linked to their My Disney Experience account, plus a Disney Park Pass reservation to gain entrance. 

    Although, it makes me very happy to also share that all Guests are sure to discover a plethora of pixie-dusted ways in which Disney offers disabled Guests and their families, or carers some truly valuable assistance when visiting Walt Disney World Resort, or staying within a Disney Resorts Collection hotel.

    For your added information C, I thought that you may find these links to be super useful planning resources - 

     - Services for Guests with Mobility Disabilities 
     - Services for Guests with Visual Disabilities
     - Services for Guests with Cognitive Disabilities 

    If suitable for the disability of the Guest you mention, you may wish to consider the Disability Access Service (DAS).  The Disability Access Service (DAS) can provide a helpful, and inclusive service for disabled Guests who find it difficult to tolerate waiting for long periods within a traditional queue environment.

    Guests from the United Kingdom are welcome to register in person for the Disability Access Service (DAS) by stopping by Guest Relations within a Disney Theme Park.  Cast Members in Guest Relations are always on hand to fully discuss the Disability Access Service (DAS), and it's their knowledge that will help determine if this complimentary service is right for the individual Guest.  Plus once registered, the DAS lasts for up to 60-days!

    C, I hope that I've been able to provide some magical advice for you today!  If you should have any further questions you are more than welcome to pop back to me here at planDisney, if even perhaps drop Cast Members at Disability Services an email via: disability.services@disneyparks.com

    Have a great Disney day ~ Jane

thumbnail image for Jane

Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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