Hi, Tami thank you for visiting planDisney. Organizing a trip is always a big task. It sounds like you are collaborating with another family and helping get everything lined up early is important.
To start I always like to make sure we have downloaded my favorite tool for planning. The
My Disney Experience App is the go-to tool for before, during, and after your visit. This is where you can make sure the children are listed on her "Friends & Family List." You also want to make sure if the children are under 13 that she is the one who manages their plans. Once you have them all on the list you should be able to link any tickets she may have purchased. Finally, she can put them into her party and visit the
Disney Park Pass Reservation System website to make those park reservations. If for some reason she continues to have issues I would
call Walt Disney World and use the My Disney Experience phone number listed.
Summer trips are always exciting times. If you are looking to cool off during your visit make sure to check out
Disney's Typhoon Lagoon Water Park. This place has something for everyone in the family. From the coaster-like Crush 'n' Gusher to the Ketchakiddee Creek where the little ones can enjoy some pint-sized slides and splash areas. This park currently does not require reservations so you can just pick up and go when you decide it is time to cool off.
If you have any other questions visit us anytime at
planDisney.com and we will help anytime. Have an awesome trip and I hope all the magical memories last a lifetime.
See ya real soon,
Jeremy A.