• On Sep 20, 2021
    Kenya from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I have a one day park hopper ticket that I’m trying to use this week but when I went online to link my ticket, it says “ineligible for reservation.” Can I get some assistance please? Thank you for your time!

    Hello Kenya,

    It sounds like you have a great, big, beautiful tomorrow ahead of you with a visit to the Disneyland Resort! It also sounds like you're wanting to make a theme park reservation for a theme park ticket you purchased previously, and I'm sorry to hear you're running into an issue in making a reservation. 

    Because you mention that the theme park ticket you purchased previously is a 1-day theme park ticket, the one tip I'll offer is to take a look at the valid use dates for 1-day tickets. You'll be able to take a look to see if there are any blockout dates that might apply to your ticket type and its tier.

    Depending on the details of the theme park ticket you purchased -- when you purchased the ticket, when the ticket expires, and the ticket type -- there could something else going on with the issue you're seeing. My suggestion would be to give a call to the Disneyland Resort Ticket Services team at (714) 781-4636 to review the details of your ticket with a Cast Member. 

    You'll also want to be sure that your theme park ticket is linked to your Disneyland Resort account. You'll also want to take a look at the Theme Park Reservation Availability calendar to make sure that the theme parks have reservations that are available for you to select for the dates you wish to visit. You can use the Theme Park Tickets & Reservations system and the "Make Park Reservations" feature for those who have already purchased theme park tickets.

    Kenya, I'm hopeful that you're able to make your theme park reservations to enjoy all the magic of the Disneyland Resort!

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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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