Hey howdy hey Kathy and welcome to planDisney!
I am so glad to hear that you were able to visit Walt Disney World Resort a while back and might be planning on another trip to the Most Magical Place on Earth. As there have been some changes to the ticketing system and expiration dates, let's review some things and then try to get a plan for you.
Tickets purchased after 2004 did come with an
expiration date on them, and was also around the time that Disney stopped selling the "no expiration date" addition on their tickets. Typically, tickets that were booked as part of a vacation package would have expiration dates that expired 14 days after the first usage. For example, if you bought four-day theme park tickets as part of a vacation package, if you used one ticket, the rest would expire 14 days from the day the first ticket was used. So that might apply to your situation if you did book that trip and that ticket was part of a package.
The other side of things involves unused ticket purchases. If that ticket was purchased by itself or the package unused and just expired, say a one-day ticket or an unused package in 2017, then a Disney Cast Member might be able to help you through the process of applying the amount paid for that ticket to a new ticket. You would have to call
Disney directly at (407) 934-7639 and talk to a Cast Member about your specific situation.
I hope that helps to clarify a tricky situation with your ticket. If you have any further questions let us know, we love talking about all things Disney!
Have a Magical Day,
Nick