Family with disabled dad speaking with cast member
  • On Apr 20, 2021
    Kelly from AL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    One of our children has a feeding tube and will require a week’s worth of medical supplies at the resort (bags, formula, etc.). Is there any way for us to ship the large box of supplies to ourselves at the resort (AoA) and have them held until we arrive?

    Hi there, Kelly! Welcome back to planDisney. It would be my pleasure to help you navigate the shipment of essential supplies to your Disney Resorts Collection Hotel Room in advance of your upcoming summer vacation! 

    Many Walt Disney World Resort Guests choose to ship necessary items ahead of their arrivals to the Most Magical Place on Earth. It goes without saying that you would want those items that will help your children stay safe and happy while enjoying an amazing family vacation! You can certainly ship your items in advance to Disney's Art of Animation Resort by following a few simple steps.

    You must ship directly to the mailing address of your Disney Resort Hotel, which in this case is as follows:

    1850 Animation Way
    Lake Buena Vista, Florida 32830-8400
    (407) 938-7000
    You also must include the word “Guest” and your date of arrival. Do not include your reservation number for security reasons. Please note that a $6 per package handling fee will apply to all packages that are received through the Front Desk or are delivered to your Disney Resort hotel room.

    With a stay at a Disney Resorts Collection Hotel, you will be in the magic from start to finish of your vacation! Make sure to pick up an events guide upon your arrival so you can learn about all the available activities offered on the property! And please do not forget to browse the Experience Updates pages to learn more about the policies and protocols in place to ensure the safety of all that visit the Most Magical Place on Earth! Lastly, know that there are many resources for Guests with disabilities while on property that may be of service to you and your loved ones. Please know that we are hEAR for you every step of the way, so come back and see us anytime we can help! 

    Wishing you many magical memories,

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Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

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