mom at computer planning
  • On Jan 27, 2019
    Abby from NC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    One of the adults on my reservation is no longer coming in our trip. If someone else is coming in his place, how long do I have to change the name on the reservations?

    Hi Abby! I'm sorry to hear one of the Guests in your party won't be able to make the trip but I'm happy someone else is planning to join you.

    Did you book direct with Disney Parks or through a travel agency? For Disney Resort Hotel Package bookings, you may change or cancel up to 30 days prior to arrival without penalty. Changes made within 30 days of arrival may incur a $50 change fee per package. Changes made within 14 days of arrival may incur an additional $15 processing fee. Non-refundable airfares could incur additional change fees depending on the airline. (Please note - prices are subject to change.)

    Once the new Guest is confirmed, you need to contact the Internet Help Desk at 407-939-4357 as soon as possible. (Preferably right after you make the change.) If the new Guest is arriving more than six business days later, they can still receive a customized MagicBand with a color besides grey, but it will be delivered to their Resort hotel. If it's more than ten business days, the MagicBand may be able to be mailed to their home.

    The last item to take care of is FastPass+. You may be able to swap out the Guest's FastPass+ selections from the original Guest to new Guest if they have already been made. Per a wonderful and knowledgeable Cast Member, the policy is, regardless of changing out Guests, if a Guest is added to an existing reservation with FastPass+, they may be able to match the selections one way or another except for; Peter Pan's Flight, Meet Mickey at Town Square Theater, Seven Dwarfs Mine Train, the three Toy Story Land attractions, the two Pandora - The World of Avatar attractions, and Frozen Ever After.

    I hope this helps you with your planning. If you need any further information, please let me know or call Disney Resort Hotel Reservations at (407) 939-1936. Have a magical Walt Disney World Resort vacation!

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Meet the Panelist: Kari, Texas

"Welcome home," Disney friends! I'm Kari, a wife and mom from Texas. In 1997, we became Disney Vacation Club Members and have enjoyed every magical moment. We have also set sail on the Disney Cruise Line, enjoyed the benefits of Annual Passes and put our best foot forward with runDisney. I love helping Guests add pixie dust to their vacation plans! How may I help you add magic to your next Disney vacation?

Learn More About Kari

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