Couples at Citricos
  • On Aug 17, 2022
    Virginia from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, Once you us a comp ticket linked with your account, does it automatically leave your account or does it stay in your tickets and passes section? I am trying to use a ticket linked to my husband, but it won’t let me make a reservation with it. TY!

    Hey there, Virginia, and welcome to planDisney! Thanks for stopping by the panel with your question! I always enjoy the opportunity to help a Guest’s Disney Vacation dreams come true! 

    Virginia, as your Theme Park Tickets are used or expire, they will no longer show up in the Tickets and Passes section of your My Disney Experience account. Since you stated that the Theme Park Ticket you are trying to use is linked to your husband, it will need to be reassigned to you before you can use it to make any reservations or plans. Once reassigned, it should give you the option to make a Disney Park Pass Reservation under your account. Additionally, this may require you to connect with your husband through the Family & Friends list in your My Disney Experience Account. You can reassign the Theme Park Ticket in your My Disney Experience mobile app by navigating to the Tickets and Passes section, locating the ticket you’d like to modify, and choosing the “reassign ticket” option. If this option is available, complete the remaining prompts, and you’re all set! If all of the above doesn’t work, I recommend that you speak with an Existing Tickets Cast Member for further assistance.

    I hope this helps, Virginia! If you have more questions while planning your Disney Vacation, stop back by and let me know

    You’ve got a friend in me, 

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Meet the Panelist: Phillip, Alabama

Hi there! I’m Phillip from Alabama and you can consider me your skipper. I love helping families navigate the Walt Disney World Resort. Disney planning is like a trip through a jungle - there may be twists and turns but with a little patience and pixie dust I’m here to help you have the most magical time! Learn More About Phillip

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