Gran Destino
  • On Oct 5, 2025
    Marylou from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Once I do online check-in, will I be able to use my phone to open resort room door with it?

    Welcome to planDisney, Marylou! It's almost time for your magical visit to the Walt Disney World Resort! With fall in the air, you're going to enjoy Halloween snacks, the EPCOT InternationalFood and Wine Festival, and all the spirited fun of the season!

    Marylou, staying as a guest at a Disney Resort hotel allows you to connect your resort reservation to your My Disney Experience account in order to take advantage of Direct to Room Service, Disney's online check-in service. Once you've completed your online check-in, you'll receive notifications updating you when your resort room is ready, and when it's time, you can go directly to your assigned room and use your My Disney Experience mobile app to unlock the door!

    To be sure you won't have any problems, here are the steps you'll want to take to access your room:
    • Be sure your Bluetooth is turned on
    • Open the My Disney Experience mobile app and select the three horizontal lines at the bottom right-hand side of the screen
    • Click on "Hotel Reservations"
    • Scroll down and click on "Unlock Door"
    • Agree to use your device to unlock your door
    • Hold your mobile device against the door to access your room
    Marylou, if you do run into any issues accessing your room, you'll need to stop by the front desk of your resort and let them know. You can also use a linked MagicBand to access your room, or request a Key to the World Card from the front desk to open your door if you prefer!

    I hope this helps, Marylou! Remember to take advantage of Disney Resort hotel perks like Early Theme Park Entry and complimentary resort transportation to make the most of your stay! You'll even find lots of fun, complimentary activities at your resort, so keep an eye out for the current offerings when you arrive!

    If you have any other questions before your visit, we'd love to see you again real soon here at planDisney!

    Magic Awaits,
    Alison
thumbnail image for Alison

Meet the Panelist: Alison, Louisiana

I'm Alison - a wife, mom, and teacher from New Orleans, LA. My first childhood visit to the Walt Disney World Resort sparked a lifelong love of this magical place, and I still find magic in both the new and nostalgic on each visit! I understand the changing dynamics of planning a practically perfect vacation; no matter how large your group is or what your interests are, I look forward to helping you create magical memories and discover unique experiences to make them even more enchanting! Learn More About Alison

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