Mickey and Minnie Statues in Front of Cinderella's Castle During Fireworks
  • On Jan 3, 2024
    Cally from SC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have 2 very old (2003) park hopper tickets that have days unused on them. We contacted Disney and they confirmed the tickets were valid. They suggested I link the tickets to My Disney Experience account for pre-planning purposes. How do I do that?

    Hiya Cally and welcome to planDisney. Finding an old valid Walt Disney World Resort Theme Park Ticket is like finding money in a coat pocket. Incredible! I am glad you already reached out to Disney for assistance but to get those tickets legacy linked may require another phone call or even an email.

    Since you contacted Existing Tickets once I would do this. Email ticket.usage@disneyworld.com with the following information:

    • Photograph or scan of the front and back of each ticket
    • Your full name
    • Where and when ticket was purchased
    • Purchaser’s name and form of payment

    The beauty of the email is that it generates a paper trail. The response may tell you that you need to make the exchange at any Guest Relations or theme park ticket window, or the Disney Ticket Center at Disney Springs. You may also call Existing Tickets again and possibly get more information on how to link the pre-My Disney Experience tickets to your account from another Cast Member.

    Cally, Disney honors all valid legacy tickets, and while it may take a little effort, you will save a lot of money by using these tickets. Please feel free to stop by again and write me back directly for more Disney vacation planning tips.

    Enjoy making many Magical Memories.

thumbnail image for Jason

Meet the Panelist: Jason, Georgia

I am a father and orthodontist who loves the hidden treasures found on Disney vacations. For over a decade, my wife and I have raised our two sons on Disney Cruise Line, Adventures By Disney, and Disney Theme Parks on both coasts. From large group and multigeneration family vacations to adult trips and couples getaways, I am excited to share my years of pixie-dust-covered experiences with you while planning your Disney vacation. Let the lifelong magical memories ... begin! Learn More About Jason

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.