• On Oct 12, 2017
    Tony from MD Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Does Old Key West resort have handicapped accessibility in its 2 bedroom villas? I have a family member that cannot do stairs and wondered if they have bedroom on main level. Thanks

    Hi Tony, and welcome back to the Disney Parks Moms Panel!

    Can you hEAR the steel drum calypso music, see the swaying palm trees, and feel the white sandy between your toes? As the original Disney Vacation Club Resort, there’s always been a lot to love about Disney’s Old Key West Resort. The Resort’s tropical theming is sure to get you into relaxed vacation mode as soon as you arrive.

    Tony, the 2 Bedroom Villas at Disney's Old Key West Resort are among some of the most spacious at Walt Disney World; a true "home-away-from-home". They come complete with two bedrooms, living area, and full kitchen with all amenities, plus a full washer and dryer. I am also pleased to confirm that all of the 2 Bedroom Villas at Disney's Old Key West are one-level, so there will be no need to negotiate stairs within your Villa.

    However, as some of the 2 Bedroom units are located on second and third floors in buildings which are not serviced by elevators, you may wish to request a ground floor unit, or a unit which can be accessed by elevator. Depending upon the needs of your family member, you may also wish to request a handicap accessible room, some of which include roll-in showers, accessible counter-tops, furniture, increased door widths and other similar features.

    If you booked your room using Disney Vacation Club points, I suggest you contact Member Services at (800) 800-9800 to place any room location or handicap-accessible room requests. If you booked through Disney Reservations, you can call  (407) 939-4357 and a Disney Cast Member would be pleased to assist.

    Wishing you a wonderful tropical holiday at Disney's Old Key West Resort!

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Meet the Panelist: Trish, Nova Scotia

Hi! I'm Trish from Canada, a single mom to two kids and a proud Disney Vacation Club member. In my circle of friends, I have a reputation for gravitating to any discussion involving Disney Parks and Resorts and would welcome the chance to share my experiences with you. Have you ever wondered what Disney Vacation Club is all about? Trying to decide if membership is right for your family? Have a question about visiting a Disney Vacation Club Resort? If so, you have come to the right place!

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