dlr destinations 07
  • On Jan 3, 2022
    Mike from TX Asked

    I have old Disneyland tickets for a trip that was delayed by COVID. We're going to Disneyland in March and I wan to add Genie+ to my existing tickets before I get there. Tickets are linked in the app.

    Hello Mike and thank you for visiting planDisney! I'm so thrilled that you are visiting the Disneyland Resort this March.

    One of my favorite festivals begins on March 4, Disney California Adventure Food & Wine Festival, and you'll be visiting just in time to savor the delicious dishes and experience the exciting entertainment that is offered for this special event. I'm sorry to hear that your initial trip was delayed, but I'm happy that you'll be arriving soon to see all that is happening at the Disneyland Resort in springtime. 

    It sounds like you have been planning ahead by linking your tickets to your account in the Disneyland app. Existing ticket holders are able to purchase Disney Genie+ Service through the Disneyland app on the day of your visit after you have entered the park. After your tickets are scanned and you are inside the park, you can open the Disneyland app, select the three horizontal bars on the bottom right-hand sign of your screen, and then select the "My Genie Day" rectangle in the top right. From that section of the app, you will see the option in a purple banner to "Get Disney Genie+ for Today". Click that link and you will be on your way to adding more convenience and flexibility into your day! 

    One way to prepare for this process to be extra speedy is to make sure that your account is updated with your preferred payment method. That way when it comes time to purchase Disney Genie+, your payment information will be loaded and ready to go. To do this, navigate again in the app to the three horizontal bars on the bottom right-hand side of your screen. Scroll down to below the rectangles to "My Profile". Then you can select and edit your payment method. 

    Mike, I hope you enjoy tapping into the phenomenal cosmic power of the Disney Genie Services while visiting the Disneyland Resort. Please come back to planDisney if you have any more questions!

    You've got a friend in me, 

    Adrianna
thumbnail image for Adrianna

Meet the Panelist: Adrianna, California

Welcome, fellow voyagers! Like my favorite bibliophile princess, I want adventure in the great wide somewhere! I’m a wife, a mom of two, and my favorite way to find adventure is on board the Disney Cruise Line. I’d love to help you and your sailing crew plan for your own adventures, filled with magic and memories that last a lifetime. Learn More About Adrianna

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