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  • On Jul 19, 2022
    Joanne from Wiltshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have some old Disney world tickets which were non expiry (told you they are old)!) I think they had a few water park days left on them but I’m not sure how to check as I’m in uk? Is there anyway of contacting someone who can help me before I arrive?

    Hello Joanne, and welcome to planDisney!

    I'm so very glad you've taken the time to stop by planDisney with such a zip-a-dee-doo-dah question concerning your old tickets for Walt Disney World Resort from past holidays to the most magical place on earth. 

    After all, if you don't pose the question, you'll never know for sure if there are any valid Disney Water Park days still remaining, which could possibly be used during your upcoming summer Disney holiday. 

    Joanne, I have some tiggerific information to share with you!  Yes, it sure is possible to connect with Cast Members concerning your old Walt Disney World Resort tickets prior to your arrival in Orlando.

    Cast Members can be emailed by using the address:  Please understand that a personalised response from Cast Members could possibly take up to 14 working days.

    Asides from including within the email your full name and so on, Joanne, you'll also want to be sure to provide all the pertinent details from your old tickets such as -

     - A scan or photo of both the front and back of each ticket
     - Where and when the ticket was first purchased
     - The original purchaser’s name (if it wasn't you!), and how the ticket was paid for 
     - A contact phone number is also useful information to include

    And lastly, if you so wish, it's possible to wait until you arrive at Walt Disney World Resort next month to stop by any Guest Relations location, ticket windows at the entrance to any Disney Theme Park, or at the Disney Ticket Center at Disney Springs to speak in person with Cast Members concerning any potential days remaining on your old tickets.

    Joanne, I hope I've been able to provide a little pixie-dusted information and guidance for you today.  Please know that you're always as welcome as can be to return here to me at planDisney if you should have any additional questions concerning your upcoming August holiday to the magic of Walt Disney World Resort.

    Have a great Disney day ~ Jane

    Your UK-based planDisney Panelist

thumbnail image for Jane

Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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