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  • On Aug 19, 2021
    Lori from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Okay I have read the stroller policy, I have three special needs grand children I have a stroller wagon along with a handicap tag due to their disabilities, can you assist?? I do not have anyone that can come with me Is there anything I can do??

    Hello, Lori!

    Welcome to planDisney and thank you for bringing your question to us, we are more than happy to help.

    I am so excited to hear that you will be visiting The Happiest Place on Earth with your grandchildren. Some of my favorite memories in the parks have happened with my parents and Mouseketeers. It’s so magical to see my parents recreate the same memories they did with me, with my little ones.

    Don’t worry about a thing just yet, Lori. As a mom to a medical warrior myself, I completely understand your concerns. The Disneyland Resort does an incredible job with accommodations. I recommend reaching out to Disability Services before your visit. A Cast Member there will be more than happy to help and provide suggestions and assistance that would work best to meet your family's needs.

    After that, I know that your visit will be one to remember for a lifetime. Have a fantastic visit, Lori, and please be sure to let us know if there's anything else we can help with.

    -Shantel
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Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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