Disneyland Paris Pirate Ship
  • On Sep 15, 2025
    ?? from JP-27 Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is it okay if the name on the e-ticket is different from the name registered in the app?

    Bonjour!

    Welcome to planDisney! Thank you for visiting us with your question today! It looks like you have an upcoming European adventure with a stop at Disneyland Paris - this sounds like such an exciting trip! I have been lucky enough to visit all of the Disney Parks around the world, and in my opinion, Disneyland Park in Paris is the most beautiful of them all. I can't wait for you to experience it, too!

    It seems you may have the incorrect name on your Disneyland Paris tickets, so let’s take a look at how to resolve this before you arrive. Disneyland Paris tickets are non-transferable, which means it is important that they are assigned to you correctly. My advice is to call Disneyland Paris directly and ask if it is possible for the names on your unused tickets to be amended. Be sure to have your booking confirmation to hand, and once this is updated, you can relax - hakuna matata! You will have no worries!

    Fun fact - when you use your Disneyland Paris ticket for the first time, the turnstile will capture your photo. This picture is then displayed to Cast Members each time you enter the Disney Parks, making sure the right ticket stays with the right person.

    I see that you will be visiting all the way from Japan, so you may be more familiar with the Tokyo Disney Resort (one of my favourite places in the world!) Whilst there are many magical similarities between Tokyo and Paris, each resort has unique features. Be sure to explore the beautiful Sleeping Beauty Castle and discover the cave hidden beneath it, and what lurks within it! Also, Big Thunder Mountain, Tower of Terror, and Star Wars Hyperspace Mountain all offer unique twists compared to Tokyo. Plus, Crush’s Coaster is exclusive to Disneyland Paris and a must-do for my family every trip.

    I hope this answers your question today, and that you are able to sort out your mismatched tickets, and enjoy your trip to my favourite holiday destination in Europe! If you have any more questions as you continue to plan your trip, please reach out to me. I'd love to help!

    See you on Main Street, Paris!
    Matt
thumbnail image for Matt

Meet the Panelist: Matt, United Kingdom

Hi there! I’m Matt, a husband, dad to two adventure-loving boys, a HR professional, and a proud Disney adult from the UK. My Disney journey began with my first visit to Disneyland Paris as a child, and since then, I've had the joy of visiting every Disney theme park destination around the world. When we're not on a Disney vacation, we're busy planning the next one! I can’t wait to share my tips and experiences to help you create your own unforgettable Disney memories. Learn More About Matt

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.