Hi Mark!
Thanks for stopping by with your question.
Be Our Guest Restaurant is one of my favorite dining venues in all of Walt Disney World Resort! The atmosphere and decor totally immerses you in the Disney film,
Beauty and the Beast, from the elegant Grand Ballroom to the enchanted rose in the West Wing. My family loves dining at Be Our Guest, whether at breakfast, lunch or dinner!
While there is no outdoor seating available at the restaurant, perhaps the Cast Member you spoke to was referring to a few places to sit as you wait for your name to be called during the dinner seating. I've dined there many times also, and I seem to recall a few of us sitting down outside the main doors before we were called to join the Master in his enchanted castle.
I hope this clears up any confusion! Have a magical day! - Diane W.