Family with disabled dad speaking with cast member
  • On Jan 21, 2022
    Richard from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    how to obtain disability access to rides?

    Hello there, Richard! Welcome to planDisney, where we're passionate about helping fellow Guests plan magical Disney vacations!

    I see that you'll be arriving here at the Walt Disney World Resort in only a matter of weeks. That's awesome! I really suggest that you take advantage of the EPCOT International Festival of the Arts, especially since you'll be here for its final couple of days. This festival is absolutely breathtaking with all the chalk art, the artists' booths, the Broadway-style shows, and all the amazing and creative food scattered all throughout the theme park. I'm sure that you'll love it!

    Richard, as a fellow Disability Access Service (DAS) user, I would love to help you out today! In order for you to activate this service, there are two options you could choose from. The first option is relatively new and very convenient, as it lets you do it through a live chat with a Cast Member up to 30 days before your arrival, but no less than two. During this pre-registration live chat, the friendly Cast Member will ask you a series of questions to figure out if the service is right for you, and you'll also be able to book up to two selections in advance. 

    Your second option would be to wait until you're physically at the Walt Disney World Resort, where you'll be able to activate it at any Guest Relations location within the theme parks. That being said, please keep in mind that this will likely take a little bit longer and you will probably need to wait in a standard queue-like environment in order to get it done. Richard, just know that the awesome Cast Members will assist you with any questions you might have regarding how to book your next attraction selections, no matter which option you decide to go with. Please don't hesitate to come back and ask me any other questions you might have about the DAS or anything else!

    Have a magical day, 

    Ana Paula
thumbnail image for Ana Paula

Meet the Panelist: Ana Paula, Mexico

¡Hola from Mexico City! I love to sing, hang out with my dogs, listen to Disney music, read, and watch Frozen on repeat. I am also an English teacher, and I love surprising my students with pixie dusted lessons and warm hugs whenever I can! I am thrilled and excited to share my knowledge about EPCOT and the rest of the Walt Disney World Resort–in English and Spanish–with you. ChEARS! Learn More About Ana Paula

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