Mickey dressed in holiday clothes in front of a Christmas tree.
  • On Oct 13, 2024
    Christine from Western Australia Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    The number you provided was for Disney+ TV subscriptions. Do you happen to have another number I could try? Otherwise I will just try to call the US number provided

    Hi again Christine!

    I truly apologize for the confusion regarding the contact information I provided previously. I know how important it is to have everything in place for your Disney vacation, and I’m sorry for any inconvenience this may have caused.

    After reaching out again directly to the Walt Disney World Resort, I was able to connect with a Cast Member from Guest Services who recommended contacting their U.S. phone number at 407-939-7756. I understand this may not be the most convenient option, so I also found an Australia-specific "Contact Us" page, which may be of help as well.

    If you’ve worked with a travel agent to book your magical getaway, I would definitely suggest reaching out to them too. They may be able to assist in making sure everything is in order.

    Once again, I’m so sorry for any frustration this may have caused. I truly hope that with these resources, you’re able to get everything sorted out quickly and effortlessly. Please don’t hesitate to reach out if there’s anything more I can do to help! Wishing you a smooth and stress-free planning experience as you look forward to your adventure! 

    ~Heather 
thumbnail image for Heather

Meet the Panelist: Heather, New York

Hi there! I'm Heather from Buffalo NY, a planDisney Alumni and proud mom of three. By day, I'm an oncology nurse, but my heart belongs to Walt Disney World. Having navigated the parks with babies, toddlers, tweens, teens, and multigenerational groups, I live to turn dreams into magical vacations. When I'm not exploring the wonders of Walt Disney World, you'll find me sailing the high seas on Disney Cruise Line. Adventure awaits - let's make your Disney dreams come true!  Learn More About Heather

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