DAK Disney 100
  • On Jul 29, 2023
    Paula from NB Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Do you have a 1800 number to call and talk to someone about cancelling our reservation

    Hi Paula. Welcome to planDisney, where we are always happy to help answer your Disney vacation questions.

    I'm so sorry that you have to cancel your Walt Disney World Resort vacation. No matter how well we plan, sometimes life gets in the way and we have to make changes. I really hope that everything is okay and that you're able to reschedule your trip to the Most Magical Place on Earth at some point in the future.

    At the current time, there is no toll-free number for Guests in Canada to contact the Walt Disney World Resort. You can contact the resort through the numbers listed on the help page. Depending on the tickets, room reservation, or package that you booked, and how soon you were supposed to arrive, you may be able to simply cancel or reschedule through your My Disney Experience account. If you have any questions while doing this, you can use the helpful chat feature. While they will likely not be able to cancel or reschedule your vacation through this feature, they will be able to tell you about policies and guidelines, guide you through the process of canceling yourself if possible, and just generally steer you in the right direction. You can also get more details about cancelation policies on the Terms & Conditions page.

    Paula, when you are ready to return to the magic, it will be there. And if you visit later in 2023 or beyond, the new immersive walkthrough attraction Journey of Water, Inspired by Moana at EPCOT should be there to welcome you back! If you have any other questions, please don't hesitate to reach out!

    See ya real soon,
thumbnail image for Matt

Meet the Panelist: Matt, New Jersey

Well hello there! I'm Matt and I'm a Disney-loving husband, teacher, and uncle from New Jersey. You can often find me tasting my way around an EPCOT festival, rope-dropping Magic Kingdom Park, or conquering all of the Disney Mountains. I can't wait to help you reach out and find your happily ever after on your next Walt Disney World Resort vacation! Learn More About Matt

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.