• On Jul 1, 2022
    Vanessa from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I noticed on the DCL website that the charge for gratuities has increased to $14.50/person/day and concierge to $15.50/person/day. How will this work if we have already prepaid gratuities? I want to make sure our magical crew members receive this increase.

    Ahoy again, Vanessa! It's always a great day when you sail over to planDisney with a question. Welcome back! 

    As you know, the Crew Members aboard Disney Cruise Line are the ones that truly make magic for us guests. My family has had so many incredible interactions with our stateroom hosts and dining service teams throughout the years that have become some of our most treasured vacation memories. I appreciate that Disney Cruise Line has recently increased the suggested gratuity guidelines to recognize the incredible service the Crew Members provide. They are the heart and soul of the magic!

    All guests who have pre-paid their gratuities for their reservation before July 2, 2022, will not see an increase in their gratuities. As these are suggested gratuity guidelines, you are always welcome to contact Guest Services onboard to adjust your gratuity amounts. I'm sure that your dining service team and stateroom host or hostess will be grateful for the way you show your gratitude for their exceptional service! 

    Did you know that you can reach out to Guest Services using the Disney Cruise Line Navigator app while onboard your cruise? It's simple and it can save you a trip to the Guest Services desk. On my most recent cruise, I was able to relax poolside with a beverage while chatting with a Crew Member through the app. 

    Vanessa, your cruise vacation is about to begin and I couldn't be happier for you! Enjoy your time sailing with Captain Minnie. Please cruise our way again in the future. My pals and I will be here and happy to help. 

    Bon Voyage!

    Adrianna 
thumbnail image for Adrianna

Meet the Panelist: Adrianna, California

Welcome, fellow voyagers! Like my favorite bibliophile princess, I want adventure in the great wide somewhere! I’m a wife, a mom of two, and my favorite way to find adventure is on board the Disney Cruise Line. I’d love to help you and your sailing crew plan for your own adventures, filled with magic and memories that last a lifetime. Learn More About Adrianna

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