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  • On May 20, 2018
    Rebecca from ON Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.     “

    Hi! I am not in a wheelchair or use a scooter, but my sister and I have arthritis and cannot do a lot of stairs - like at splash mountain for example. Are there alternative routes to get into these types of rides? will we need to get the DAS pass? Thanks”

    Hi-ya, Rebecca!

    Welcome, Pal, we're happy to hear from a friend like you here at the Disney Parks Moms Panel. Thank you for visiting with your Walt Disney World Resort planning question. I hope you are having a wonderful time planning your next magical vacation.

    We visited several years ago with my mother-in-law who could walk okay, but also had trouble with stairs due to a bad hip. On rides such as Splash Mountain or Toy Story Mania! we simply spoke to the Cast Member at the entrance and let them know she was unable to do the stairs. In our experience, they allowed her, and one other member of our party, to enter another way. Since there are so few rides with stairs (and I knew we wouldn't get her on Splash Mountain more than once) I didn't feel we needed to request the Disability Access Service, but you know what would make your situation the most comfortable and could definitely discuss your needs at Guest Relations upon your arrival. 

    Have an incredible trip with your sister, Rebecca! If you have any other questions or concerns, please come see us again.

    Magical Wishes, 

    Lauren
thumbnail image for Lauren

Meet the Panelist: Lauren, Colorado

Hi-ya, Pals! I'm a wife and mother of three who's enjoyed many special occasions at Walt Disney World Resort with my family: graduations, pregnancies, birthdays, anniversaries, holidays, reunions, and even our Fairy Tale Honeymoon. I look for any excuse to return "home" often and would love to help add a little extra Pixie Dust to your next magical adventure. Learn More About Lauren

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