• On May 20, 2018
    Rebecca from ON Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I am not in a wheelchair or use a scooter, but my sister and I have arthritis and cannot do a lot of stairs - like at splash mountain for example. Are there alternative routes to get into these types of rides? will we need to get the DAS pass? Thanks

    Hi-ya, Rebecca!

    Welcome, Pal, we're happy to hear from a friend like you here at the Disney Parks Moms Panel. Thank you for visiting with your Walt Disney World Resort planning question. I hope you are having a wonderful time planning your next magical vacation.

    We visited several years ago with my mother-in-law who could walk okay, but also had trouble with stairs due to a bad hip. On rides such as Splash Mountain or Toy Story Mania! we simply spoke to the Cast Member at the entrance and let them know she was unable to do the stairs. In our experience, they allowed her, and one other member of our party, to enter another way. Since there are so few rides with stairs (and I knew we wouldn't get her on Splash Mountain more than once) I didn't feel we needed to request the Disability Access Service, but you know what would make your situation the most comfortable and could definitely discuss your needs at Guest Relations upon your arrival. 

    Have an incredible trip with your sister, Rebecca! If you have any other questions or concerns, please come see us again.

    Magical Wishes, 

thumbnail image for Lauren

Meet the Panelist: Lauren, Colorado

Hi-ya, Pals! I'm Lauren, a wife and mother of three who's enjoyed many special occasions at Walt Disney World Resort with my family and friends. From graduations to birthdays, and even our Fairy Tale Honeymoon we’ve loved celebrating at the most Magical Place on Earth. I now have pre-teens who check wait times in the My Disney Experience App just for fun, so I look for any excuse to return "home" often and would love to help you plan a little extra Pixie Dust for your next magical adventure. Learn More About Lauren

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.