Hi, Sarah!
Thanks so much for sending this great question to us at Disney Parks Moms Panel!
Not to worry. Guests who would like to experience
Star Wars: Rise of the Resistance at
Disney's Hollywood Studios, but cannot join a Boarding Group through a smartphone, may try to do so by visiting a Guest Experience Team kiosk. This
Planning Your Visit to Star Wars: Galaxy's Edge page explains this and more. Just scroll down to "Getting In and Making Reservations", then click on "Read More" under "Experiencing
Star Wars: Rise of the Resistance".
To locate a Guest Experience Team kiosk, check a park map. On this link to
Disney's Hollywood Studios, scroll down to the map at the bottom of the page, then enlarge so that you can see all of the icons close to the park entrance. Locate Hollywood Boulevard, then drag that map just a bit to the top, and locate the shopping bag icon for Keystone Clothiers; the left, and a little down from there, you'll see a patch of grass with another icon. This one is where the Guest Experience Team will be located to assist you. Of course, this location is subject to change, so be sure to check the map again prior to arrival and ask a Cast Member to direct you once inside the park that morning.
In addition, be sure to follow all suggestions regarding park arrival time, getting your entire party into Disney's Hollywood Studios at the same time; this way, if there are Boarding Groups available for you to join, you will all be able to join one number so that you can ride together.
Wishing you all the power of The Force, Sarah! A visit to
Star Wars: Galaxy's Edge--an All-New Land is sure to become a highlight of your trip!
Send us more questions as you plan, too. We love to help!
Andrea