• On Jan 8, 2020
    Sarah from IN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I do not have a smart phone. Is there any other method that can be used to join a boarding group for Rise of the Resistance. Thank you.

    Hi, Sarah!

    Thanks so much for sending this great question to us at Disney Parks Moms Panel!

    Not to worry. Guests who would like to experience Star Wars: Rise of the Resistance at Disney's Hollywood Studios, but cannot join a Boarding Group through a smartphone, may try to do so by visiting a Guest Experience Team kiosk. This Planning Your Visit to Star Wars: Galaxy's Edge page explains this and more. Just scroll down to "Getting In and Making Reservations", then click on "Read More" under "Experiencing Star Wars: Rise of the Resistance". 

    To locate a Guest Experience Team kiosk, check a park map. On this link to Disney's Hollywood Studios, scroll down to the map at the bottom of the page, then enlarge so that you can see all of the icons close to the park entrance. Locate Hollywood Boulevard, then drag that map just a bit to the top, and locate the shopping bag icon for Keystone Clothiers; the left, and a little down from there, you'll see a patch of grass with another icon. This one is where the Guest Experience Team will be located to assist you. Of course, this location is subject to change, so be sure to check the map again prior to arrival and ask a Cast Member to direct you once inside the park that morning. 

    In addition, be sure to follow all suggestions regarding park arrival time, getting your entire party into Disney's Hollywood Studios at the same time; this way, if there are Boarding Groups available for you to join, you will all be able to join one number so that you can ride together.

    Wishing you all the power of The Force, Sarah! A visit to Star Wars: Galaxy's Edge--an All-New Land is sure to become a highlight of your trip!

    Send us more questions as you plan, too. We love to help!

    Andrea
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Meet the Panelist: Andrea, Pennsylvania

I am a teacher, wife and mom who has been a member of the Disney Vacation Club since 2003. I love discovering a new favorite DVC resort, fantastic restaurant or hidden gem onboard a Disney ship! I'm a micro-planner who can help you capture your own magic! Learn More About Andrea

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