• On Mar 30, 2021
    Christi from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am not a pass holder but keep getting pasholdee rates and info when I sign into my account . Where do I change this information to regular purchases ?

    Hey there, Christi!

    Thanks for bringing us your question at planDisney! It's great to hear you're starting to plan your Walt Disney World Resort vacation. If you're looking for recommendations as you make your plans, like suggestions for what to see, do, and experience, just ask away here at planDisney. We're always happy to help you by sharing what we've learned through our own Disney vacations.

    You mention that you're seeing rates and information intended for Annual Passholders even though you're not a Passholder, and I am scratching my head and saying to myself "think, think, think" in a most peculiar Pooh-like way. While I know that there is some content on DisneyWorld.com geared towards Passholders such as the Passholder Extras, I am genuinely drawing a blank on what it is that you might be seeing. There is a message on the Special Offers, Deals & Discounts page that notes "You are currently able to view products and prices for Passholders," and this message displays as standard text on that page, even if one were to visit the page without signing in. I'm wondering if perhaps this is what you are referring to, though I can't be certain. 

    If you are looking at general theme park ticket prices and vacation package prices, those would be the current standard tickets and packages. 

    Christi, if there's something specific you're seeing on the pages you're viewing and want to get some of your questions answered or get assistance with booking a vacation, my best suggestion is to give a call to the Walt Disney Travel Company at (407) 939-7675. You can also chat with them online.

    There is so much to see, do, and enjoy at Walt Disney World Resort, and I do hope you're able to put together a vacation stay that's simply magical. One tip I always like to share is to be sure to make your Walt Disney World theme park reservations using the Disney Park Pass system after you have purchased your theme park tickets and linked them to your My Disney Experience account.

    Enjoy all the Disney magic!

    Jerry
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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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