Mickey Celebrates D100
  • On Jul 18, 2023
    Rodrigo from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I Can not see my magic key pass on my app

    Greetings Rodrigo, welcome to planDisney!  

    I'm sorry you're having trouble with your Magic Key Pass, let's take a closer look to hopefully get the issue straightened out.  If your Magic Key is no longer showing up in the "Tickets and Passes" section of your Disneyland app, your Magic Key could have expired, or there is just a technical glitch in the app. 

    If your pass has expired, then you'll need to purchase a new Magic Key Pass to begin enjoying the magic and its benefits at the Disneyland Resort.  Hopefully that is not the case, and your Magic Key is still valid.  If it is still valid, you can simply re-link your Magic Key to your account.  You'll need to locate your Magic Key barcode, which would have been emailed to you after you purchased it, and you can type in your pass ID number or scan the barcode back into your app.

    I hope you have been enjoying all of the wonderful benefits and discounts that come with being a Disneyland Magic Key Holder!  The dining discounts are such a great value, and who doesn't want to save some money enjoying their favorite Disneyland meals and snacks?  I also recommend following the official Disneyland Resort Magic Key Holder Instagram account for the latest news and happenings exclusively for Magic Key Holders.  

    Best of luck getting your Magic Key straightened out Rodrigo, and if there are any other questions that we can assist with, please come back!

    Have a magical day!
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Meet the Panelist: Melissa, Illinois

Hello friends!  I'm Melissa, a lifetime Disney fanatic from Illinois.  My husband and I have enjoyed the Disney Parks since our younger years and it's even more special for us now to share with our two young children.  The Disneyland Resort is truly our Happiest Place on Earth, and I cannot wait to help make the trip for your family the most magical! Learn More About Melissa

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