Welcome back to planDisney, Samantha!
I'm glad to hear that you are planning on adding the
Park Hopper option to your theme park tickets! It's so much fun to start your day on Main Street, U.S.A. in
Magic Kingdom and end it traveling around World Showcase in
EPCOT. Plus, it's a perfect way to enjoy some late-night magic on days when you are visiting theme parks that close earlier in the evening, such as
Disney's Animal Kingdom Theme Park.
I'm so sorry that you are having trouble upgrading your tickets online, but I'm happy to tell you that you can upgrade your theme park tickets to add the Park Hopper option by visiting
Guest Relations at any of the theme parks. Since you need to add the Park Hopper option to your entire trip, I recommend that you upgrade your tickets at the start of your vacation so you can park hop during your entire visit! I've upgraded my tickets to add the Park Hopper option multiple times and I have found that it's a pretty simple process to complete at Guest Relations.
Samantha, feel free to come back to see us if we can help you again as you continue planning. Also, be sure to keep an eye on the
Disney Parks Blog for the latest news and announcements about everything you will be able to experience during your vacation! T-T-F-N, ta ta for now!
~Crystal