• On Aug 10, 2019
    Vesna from CA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi there, I am not coming this year but my family ( 2 adults and a kid) are coming on 8.20.2019 to Disney Pop Century Resort. I sent a package for them that will arrive early, I was told on 8/12 or 9/13. Hope it'll be kept until they come 

    Hi Vesna! Welcome to the Disney Parks Moms Panel!

    You are so sweet to think of sending your family a package for them to discover when they arrive for their Walt Disney World Resort vacation! Their stay at Disney's Pop Century Resort will be even more special as they see your surprise waiting for them.

    As a general rule, when sending packages to Disney Resort hotels, you want to include the hotel's name and address, the Guest's name (that is on the hotel reservation), the word "Guest," and the arrival date of the Guest. The arrival date will let the Cast Members at the Front Desk know when the Guests will be arriving and can place a note on their account that there is a package being held for them. It is difficult to time mail delivery just right for a Guest's check-in day, so the arrival date really helps!

    If you didn't include the arrival date, I suggest calling Disney's Pop Century Resort at (407) 938-4000. Speaking with a Cast Member about the package you sent and providing them with the details of your family's arrival date may help them watch for the incoming mail.

    I hope this helps, Vesna! Please let us know if you have any other questions.

thumbnail image for Tabitha

Meet the Panelist: Tabitha, Tennessee

Hello all! I'm a happily married, proud mom to two young children, and I love to plan trips to Walt Disney World Resort. One of my favorite things about taking a Disney Parks vacation is that there is always something new and wonderful to discover, no matter if this is your first trip or if you visit multiple times per year. I'm excited to help you plan your next adventure!
Learn More About Tabitha

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.