Star Wars Galaxy's Edge Guests Walking Entry; multigenerational family, mom and daughter holding hands, father holding son
  • On Mar 22, 2026
    Janell from SD Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I do not have a bar code to scan my tickets in my tickets and passes. I have hotel reservations and park reservations for May 7th - May 10th. How do i get my tickets to show up in the app? Thank you

    Hi, Janell. Welcome to planDisney. What an excellent time of year to visit the Disneyland Resort! A lot is happening during that time, and you’re going to have a blast.

    The news I have is not terrible, but it may be a bit frustrating - you just have to wait. That’s the worst, I know. If you have hotel reservations, park reservations, but no tickets, I’m going to assume you purchased a package through a hotel, probably a Disney Good Neighbor Hotel. This issue sometimes pops up with packages sold by wholesale stores as well. It’s no issue, but guests have reported that their tickets won’t appear in their app until about three days before their trip. If you enter your hotel reservation in the Disneyland Mobile App and you can see that reservation, as well as your park reservations, you should be good to go. 

    If you’re within a couple of days of your first park reservation and still don’t see your tickets, give the ticket line at Disneyland Resort a call, and the friendly cast members should be able to sort it out for you. 

    Janell, you’ll arrive just a couple of weeks after the Galaxy’s Edge timeline expansion. Now you’ll be able to see your favorite Star Wars character from episodes IV through VI. There is usually a Star Wars overlay transforming Space Mountain into Hyperspace Mountain this time of year, though specific dates have not been announced! If there are any Padawans in your party, make the jump to lightspeed to check out these awesome Star Wars attractions!

    I hope your tickets show up in your app at just the right time and your trip goes smoothly. I’m sure it will be packed with beautiful memories and tons and tons of Disney magic. If you have any questions between now and then, don’t hesitate to bring them to us at planDisney. I hope you have a magical day!

    Corey

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Meet the Panelist: Corey, California

Hi! I’m Corey - a SoCal native, husband, father of three, high school instrumental music teacher, and Disneyland Resort specialist! You’ll find me at Disneyland enjoying the Straw Hatters on Main Street or rocking out with the Disneyland Band in Town Square! I’ve made so many fond memories at Disneyland, yet it always feels fresh and new. I can’t wait to help you plan your next trip so you can create those magical memories with your family too!
Learn More About Corey

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