cinderellas royal table
  • On Mar 26, 2022
    Megan from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    HI! It will not allow me to make reservations for my upcoming trip on May 26th but the app shows that I should be able to. Am I a day early or doing something wrong?

    Hiya Megan,

    Welcome to planDisney! It is super exciting that you are within 60 days of your Walt Disney World Resort vacation. As you mentioned in your question, this is the ideal time to start booking dining and Enchanting Extras reservations for your upcoming trip. Maybe it is the hyper planner in me, but this is my absolute favorite part of planning my vacations!

    I’m sorry to hear that you are experiencing difficulties making reservations today. It is times like these where I wish that Fairy Godmother would loan me a little bit of her magic so that I could instantaneously resolve this issue for you. Your best chance may be to reach out to a Cast Member at 407-939-4357. Unfortunately, you may be subject to longer wait times than you would prefer due to higher call volumes lately. So before you make that call let me give you some troubleshooting tips that may be able to resolve your reservation snafu.

    1. Double-check that your Theme Park Tickets and Walt Disney World Resort Collection Hotel reservations (if applicable) are linked through My Disney Experience. If they are not currently linked, this could be why you are unable to add reservations.

    2. Reservations open up at 5:45 am EST for dining and Enchanting Extras. If you tried to book a reservation before 5:45 am EST, this would account for you being unable to see any availability. Try back now that it is later in the day and see if that fixes the problem.

    3. If you are using the My Disney Experience mobile app to book reservations, try using My Disney Experience online and vice versa. I’m not entirely sure, but sometimes if one is experiencing glitches, the other one is a lot more successful.

    If none of the above tips work, it is definitely time to reach out to a Cast Member for further assistance. They should be able to see if any technical issues need to be resolved on the back-end. Once you are able to book reservations, might I recommend some of my personal favorites? For breakfast, there is no place better than Kona Café, in my opinion. The Macadamia Nut Pancakes are beyond incredible (happy to give you more recommendations if you are interested). Also, if you are having difficulty securing your preferred reservations, try back again as you get closer to your trip. There is a cancellation fee associated with dining/Enchanting Extras reservations, so reservations will open up closer to your vacation dates.

    I hope some of the above tips help you secure reservations for your upcoming trip. If there is anything else I or any of my fellow panelists can do to help, please reach out to us.

    Happy Planning,

    Ashley F.
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Meet the Panelist: Ashley, North Carolina

Hey Y'all! I’m Ashley and I live in North Carolina. My family and I love trying out the yummy snacks (DOLE Whip anyone!) and taking full advantage of our annual passes. When we are not piloting the Millennium Falcon, exploring Kilimanjaro Safaris, or watching fireworks, you can find me planning our next adventure to Walt Disney World! I am so excited that you are planning a trip, and I look forward to helping you dig a little deeper and find the magic in all of the wonders of Walt Disney World Resort. Learn More About Ashley

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