• On Jan 12, 2020
    Kathryn Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is there a way to not allow the @ConnectatSea to be available for a stateroom? Or is it only by not giving guest no charging privileges? Trying to avoid WiFi be charged by the teens.

    Ahoy, Kathryn!

    Welcome aboard the Disney Parks Moms Panel. So happy to hear you and your pirate crew have plans to sail the seven seas. I also SEA you are a mom of teens like me. So naturally the question of WiFi and connectivity would be a hot topic for your upcoming cruise. 

    Disney Cruise Line’s Wi-Fi is called Connect@Sea. Packages range in size from 100 MB to 1,000 MB, and there is also a pay-as-you-go option. Currently, these packages are priced from $19.00 to $89.00 and are subject to change. You'll also be able to take advantage of 50 MB for free if you sign-up by midnight on your first day.

    The internet packages CAN be used on multiple devices and with others you are traveling with on the cruise. But it sounds like you don’t want to grant access to the teens. I know full well from having teens myself that they will burn right through that! 

    There will also be a Connect@Sea representative onboard who can answer any questions you may have about the packages and help set up whichever devices you choose and ensure you are not accidentally using data without knowing. I’ve had this happen before because I had too many other applications open and running on my phone, and the Connect@Sea representative was able to help me recalibrate my settings. The Disney Cruise Line Navigator app or the Personal Navigator, the paper newsletter, will have the Connect@Sea hours of operation. 

    I’d suggest you stop by the Connect@Sea Desk found inside Promenade Lounge on the Disney Magic, at the Port Adventures Desk on the Disney Wonder or on Deck 4, Midship aboard the Disney Dream and the Disney Fantasy to pick up a Connect@Sea FAQ sheet. 

    You do not have to purchase a WiFi package for the teens for their Disney Cruise Line Navigator app to work. (Pixie dust connects the app using a complimentary DCL-GUEST wireless network.) I’ve found that so long as my teens had the ability to use the app and communicate with their new friends on the cruise, they were content enough to not badger me about getting WiFi.

    I hope your cruise enables your crew to “connect at sea” as a family (and less so on electronics) and make magical memories together. Please sail back by if you have any other questions. 

    Bon Voyage!

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Meet the Panelist: Sherry, South Carolina

Ahoy there! I'm Sherry, a wife and mom to two, lawyer, and blogger from South Carolina. Family time is precious, so making the most of it is a top priority. That's why planning cruises to exciting destinations, trying new port adventures, and experiencing fabulous entertainment and dining is my jam! I'm thrilled to be your personal navigator as you chart your course on your next Disney Cruise Line vacation.  Learn More About Sherry

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