Minnie and Mickey Celebrate Disney 100; Epcot
  • On Dec 31, 2025
    Amber from IA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have not activated my pass can I get a refund?

    Hi Amber! 

    Thanks for stopping by planDisney! 

    I’m sorry to hear that you are thinking about not utilizing your Walt Disney World Resort Annual Pass.  Here are the terms listed in the annual pass agreement

    PASS EXPIRATION: For a new Pass purchase (not a renewal), a Pass is valid for applicable privileges for one (1) year from the date of use of the Pass for first entry into a Walt Disney World® Resort theme park (or for Passes with the Water Park and Sports Option, first entry into a Walt Disney World® Resort theme park, water park, golf course or other entitlement). Pass privileges will not be available until such Pass is activated via park entry; provided, however, that park reservations, as available and subject to associated restrictions, may be made in anticipation of activation of a Pass so long as such Pass has not expired. A Pass will expire if it is not activated within one (1) year from the date of purchase, and upon expiration, such expired Pass may no longer be activated or have park reservations scheduled for it, and any existing park reservations for such Pass will be cancelled. No refunds will be given. The original Pass may not be transferred, and the amount paid for the original Pass may not be redeemed for cash or be used for any other purpose other than the purchase of another Pass or ticket. The amount paid for an unactivated, expired Pass may be applied towards the purchase of a new Pass or ticket (subject to availability) at the then current price so long as the new Pass or ticket purchase price is equal to or greater than the amount paid for the original Pass. The then current terms, conditions and benefits associated with the newly purchased Pass or ticket will apply at that time. 

    For any additional assistance, I recommend calling (407) 939-5277. 

    You have one year from the time that you purchase the Walt Disney World Resort Annual Pass to activate it so hopefully within the time that you purchased your pass and the one-year date of expiration you will find that you will utilize it during that time frame to enjoy the magic that will most certainly be waiting for you at Walt Disney World

    My wife and I each have a Walt Disney World Resort Annual Pass and it was one of the best decisions we ever made!  We used to have to rush around each vacation day making sure we covered every single hour with a must-do item to justify the use of that day's ticket.  Now we don’t feel so rushed.  You’ll find me jumping on a boat or a monorail and heading to the Magic Kingdom so I can sit on a park bench on Main Street and grab a Mickey Bar.  It’s all about convenience for us.   

    I hope I was able to help Amber! Thanks for checking in with planDisney! 

    Kurt 
thumbnail image for Kurt

Meet the Panelist: Kurt, Michigan

Hello! I'm Kurt a retired broadcaster from Michigan!  Our family of three adult daughters and four grandsons make planning trips to Walt Disney World part of the adventure! If it's a weekend getaway for two, or a dream vacation with your family I'm excited to help you plan your magical experience!  You'll usually find me racing to Space Mountain to end a magical night at the Magic Kingdom! Let's grab a Mickey Bar and enjoy the ride! Learn More About Kurt

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