Disney 100 Characters; mother, father, daughters; Donald Duck, Pluto, goofy
  • On Mar 6, 2024
    Amanda from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi. I was not able to get to our photos because my oldest was in a terrible wreck after we got back home. I talked to someone, and they were amazing and found our photos. I, however, cannot figure out how to download them for the life of me. Help!

    Hi there, Amanda, and welcome to planDisney! 

    I’m so happy to hear that a friendly Cast Member was able to restore your magical moments. From my family to yours, I am sending even more pixie dust your way, especially after learning about what you’ve experienced after your vacation. Let’s get into how you can download the photos of the amazing times you had at The Most Magical Place on Earth. 

    The first way to download photos is in the My Disney Experience App. Open the app and click on the three horizontal lines in the bottom right corner. Scroll down to the Disney PhotoPass section, and select “Photo Gallery.” Feel free to swipe through your photos and save them by clicking on the “Save” button under each photo.

    If you’d like to download more than one photo—or all of them!—at one time, visit the Disney PhotoPass Service desktop website. Here are the steps to download all of your photos: 

    -Log in to the desktop website and select “View Gallery." 
    -Hover over (don’t click) one photo until a gray check mark box appears in the upper right corner of the photo. Check that box. 
    -At the top of the page, you’ll see a smaller thumbnail version of the selected photo. Near that, select the option stating “Select all visible media.”
    -All of the photos visible on the page will be selected. If that doesn’t cover everything, keep scrolling down the page to automatically select all of them. 
    -When you’re done with your selections, select "Download" at the top of the page. 

    Amanda, I hope that these photos brighten your day. If you have any other Disney vacation planning questions, I am more than happy to help you here at planDisney. See you real soon!

    Magic always, 
    LeAndra
thumbnail image for LeAndra

Meet the Panelist: LeAndra, Florida

Hey, Mouseketeer! I'm LeAndra, a wife, mom of two, and content creator from beautiful Central Florida. I've lived near The Most Magical Place on Earth for my entire life; so, I like to say that I'm a Guardian of this galaxy! My love of all-things-Disney has also taken me on multiple cross-country road trips to Disneyland Resort and on a few flights over to Disneyland Paris. I am oh-so-grateful to be a part of your world by helping you plan your magical vacations.  Learn More About LeAndra

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