Star Wars Galaxy's Edge Guests Walking Entry; multigenerational family, mom and daughter holding hands, father holding son
  • On Apr 7, 2024
    Victor from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I am not able to renew my passes for some reason. Please help.

    Hi there, Victor!

    Welcome back to planDisney! Having a Magic Key pass is just the best, I hope you'll be able to renew your pass with my help.

    Guests can currently renew their Magic Key by visiting the Disneyland website and navigating to the Magic Key tab, then scrolling down to the "What's Next" section of the page to click the link that says "Renew Magic Key Passes" and signing into their Disney account to follow the prompts. Magic Key passes may be renewed up to 30 days before their expiration, but they cannot be renewed after they have expired. 

    You are also welcome to call the "Magic Key Holders" phone number to get extra help from a Cast Member. This phone number is especially for you and the Cast Members are experts when it comes to Magic Key passes and their many benefits!

    If your Magic Key has expired then you're welcome to purchase a new Magic Key pass from the available options. Happily, there are several pass types available at the moment! 

    This is a great year to be a Magic Key holder! There are so many exciting things coming to the Disneyland Resort. Season of the Force just started and the excitement is spread across Disneyland Park from Star Tours - The Adventures Continue flying to new destinations to friendly new droids roaming across Batuu. 

    Thanks again for your question, Victor! I hope you'll have a year of fantastic visits to the Disneyland Resort.

    Keep moving forward!

thumbnail image for Amanda

Meet the Panelist: Amanda, Utah

Hi! I'm Amanda—a pixie-sized wife, mom, engineer, content strategist, and Disneyland Resort specialist! I fell in love with science as a kid at Disneyland Park, learning about physics while I waited to ride Space Mountain. I love how Disney combines art, words, science, and music to create incredible experiences. Solving challenging problems is one of my favorite things, I'm so excited to help you design the perfect strategy for a magical day! Learn More About Amanda

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.