Hey there Nancy! Thanks so much for stopping by planDisney with your planning question and I'd be happy to help you out.
I'm so excited to hear that you are planning on using
Disney Genie+. At Disneyland Resort, there are two ways you can purchase Disney Genie+ for your park tickets. The first option is to purchase Disney Genie+ during the checkout process when you are purchasing your theme park tickets. If you don't purchase Disney Genie+ as an add-on to your tickets at the time of ticket purchase, you need to wait until you have entered your first park of the day. So since it sounds like you already have purchased your tickets, you will purchase Disney Genie+ through the app once you have had your tickets scanned into the park.
It sounds like you may be confusing the Disney Genie+ purchase with Walt Disney World. The theme park app for Walt Disney World is My Disney Experience. The app you need is the
Disneyland app to use at Disneyland Resort.
Once you have the Disneyland app downloaded, you will be able to link your tickets to your account if you have not already. I also suggest adding a credit card to your profile on the app. This will make the checkout process quicker when you go to purchase Disney Genie+ and will also make
mobile ordering even more convenient. To add a card, open the app and click on the three lines at the bottom right. Now scroll down to the bottom and click on "My Profile" and then "Payment Method". Here you can add and save credit or debit cards you'd like to use. Now you will be all set to purchase Disney Genie+ as soon as you walk through those turnstiles and make your first
Lightning Lane selection. Then once you are in the attraction queue you can also easily mobile order your snack to pick up!
Nancy, I hope this information clears up any confusion. I really think you will love Disney Genie+ and all the attractions you can knock off your list with it. If you have any other questions as you continue to plan be sure to stop by again!
Carrie