Hi there, Irini! Welcome to planDisney!
I'm sorry to hear that you won't be able to make it to The Happiest Place on Earth when you originally planned! Things change. Life happens. Hakuna Matata, right?
Irini,
Disneyland Resort Tickets are nonrefundable. However, you can change the date of your original theme park reservation to a date that works better with your new schedule. To do so, you'll want to start by finding the right date. Open up the
Theme Park Reservation Availability Calendar to see which dates have theme park availability and work well for you. Once you've selected a date, you will cancel your original theme park reservation. My fellow panelist, Veronica, explains the
theme park reservation process in detail when you're ready.
Next, it's time to
make a new theme park reservation. You should already have the date in mind after checking the calendar, so you'll simply select the date and starting park and confirm your selections. Disneyland Resort Tickets are tiered, so if you choose a date in a higher tier, you will be responsible for paying the difference before the process is complete. If you choose a date within the same tier you originally purchased, there will be no fee for changing your reservation.
If you'd prefer to speak to someone by phone, you have the option to complete the same process by calling the
Ticket Services Line. A friendly Cast Member is standing by waiting to help make your vacation magical!
See ya real soon,
Ashley