Star Wars Galaxy's Edge Guests Walking Entry
  • On Dec 12, 2022
    Irini from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am not able to make a park reservation even though I bought the tickets (Disney Anaheim). Can someone please call me to resolve this issue?

    Hi there, Irini! Welcome to planDisney!

    I'm sorry to hear that you won't be able to make it to The Happiest Place on Earth when you originally planned! Things change. Life happens. Hakuna Matata, right? 

    Irini, Disneyland Resort Tickets are nonrefundable. However, you can change the date of your original theme park reservation to a date that works better with your new schedule. To do so, you'll want to start by finding the right date. Open up the Theme Park Reservation Availability Calendar to see which dates have theme park availability and work well for you. Once you've selected a date, you will cancel your original theme park reservation. My fellow panelist, Veronica, explains the theme park reservation process in detail when you're ready.

    Next, it's time to make a new theme park reservation. You should already have the date in mind after checking the calendar, so you'll simply select the date and starting park and confirm your selections. Disneyland Resort Tickets are tiered, so if you choose a date in a higher tier, you will be responsible for paying the difference before the process is complete. If you choose a date within the same tier you originally purchased, there will be no fee for changing your reservation.

    If you'd prefer to speak to someone by phone, you have the option to complete the same process by calling the Ticket Services Line. A friendly Cast Member is standing by waiting to help make your vacation magical!

    See ya real soon,

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Meet the Panelist: Ashley, New Jersey

Hey friends! I'm Ashley, a Disney-loving mom ready to help you plan your next adventure! I am married to my college sweetheart and we have two young, energetic kids who have inherited our love of Disney! As Annual Passholders and Disney Vacation Club Members, we spend our time at Walt Disney World Resort in all different ways, from packed park days to relaxing by the pool, our family has developed a love for all Disney has to offer. I'm excited to share the magic with all of you! Learn More About Ashley

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