Avengers Campus featuring Thor
  • On Jan 12, 2022
    Carlos from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am not able to find any statements of my magic key payments, or anything on the disney app or website can i get some help please?

    Hello Carlos! Thank you so much for stopping by planDisney.

    First of all, welcome to the Magic Key holder family! I'm a Magic Key holder and have been an Annual Passholder previously as well too. I want to let you know that you do not get monthly statements for your Magic Key payments and there currently is no place to view them. When you purchased your Magic Key and agreed to the payment plan, you should have received an email with your retail installment contract with Disney Destinations. This will tell you what your down payment was, as well as your monthly payment amount. Your down payment and first payment were paid on the day you purchased your Magic Key and your monthly payments will be made on that same date every month until paid in full. If you have further questions about your Magic Key pass or payments, you can reach out to (714) 781-7277 (PASS), for further assistance.

    Be sure to check out the Magic Key portal in the Disneyland app for upcoming Magic Key holder perks and announcements. February is Magic Key Holder Celebration Month and there have been some exciting announcements regarding that. 

    Carlos, I hope this information was helpful to you. Please come back and visit us again soon!

    Carrie
thumbnail image for Carrie

Meet the Panelist: Carrie, California

Well hello friend! I'm Carrie, a work-from-home mama and military wife who currently calls sunny San Diego home. We love that we are close enough to Disneyland Resort to make a last-minute trip to see the Mouse quite frequently. You'll find us in the parks braving drops and coasters to work up our appetite to take as many snack breaks as we can fit in! I love helping my friends plan memorable trips to Disneyland Resort and can't wait to help you too! Learn More About Carrie

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