Mickey in Front of Vintage Car
  • On Apr 20, 2022
    Genesis from CA Asked

    I was not able to cancel my reservation on time ? Will be punished for 30 days ? for canceling on time?

    Hi there, Genesis!

    I'm happy to extend a warm welcome to the world of planDisney! We're always happy to answer Guests' questions and help ease their minds during the planning process. As a group of passionate, dedicated, Disney-loving experts, you've come to the right place!

    Genesis, I'm sorry you were unable to cancel your park reservation in time. I'm sure Mickey and his pals missed you! However, as the Happiest Place on Earth, our friends at the Disneyland Resort know that everyone makes mistakes. The great news? You will not be immediately penalized for missing this park reservation.

    However, if you are a Magic Key Holder, there are no-show policies that can result in penalties down the line. If a Magic Key Holder is a no-show for three park reservations within 90 days, they will be unable to make any additional park reservations for 30 days. Guests who do not enter the parks before closing time on the day of their reservation, or Guests who do not cancel by 11:59 p.m. the night before their reservation are considered no-shows.

    I hope this helps answer your question today, Genesis! Again, things like this happen to the best of us. Hakuna Matata! Just stay diligent on your future reservations, especially within the next 90 days, and you'll be smooth sailing! 

    Have a magical day,

    Ashley
thumbnail image for Ashley

Meet the Panelist: Ashley, New Jersey

Hey friends! I'm Ashley, a Disney-loving mom ready to help you plan your next adventure! I am married to my college sweetheart and we have two young, energetic kids who have inherited our love of Disney! As Annual Passholders and Disney Vacation Club Members, we spend our time at Walt Disney World Resort in all different ways, from packed park days to relaxing by the pool, our family has developed a love for all Disney has to offer. I'm excited to share the magic with all of you! Learn More About Ashley

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