Daughter on Dad's Shoulders at night
  • On Feb 12, 2024
    Mario from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I was a "no-show" for my old Magic Key pass, and was a "no-show" on my renewed pass within 90 days. Does the "no-show" from my old pass count towards my new pass or does renewing the pass equal a fresh start?

    Hi there, Mario! 

    Thanks for visiting planDisney and asking us your question about the Magic Key program. I hope you enjoyed making a year full of pixie-dusted memories at the Disneyland Resort with your Magic Key pass, and I’m glad to hear you’ve renewed it for 12 more magical months!

    Mario, per the current Magic Key no-show policy, Magic Key holders who miss three park reservations in any 90-day window cannot make new reservations or modify existing reservations for 30 days. The 30-day period begins the day after your third no-show, even if your pass was renewed during that time. To avoid a third no-show, please be sure to cancel or modify your next reservation by 11:59 p.m. Pacific Time on the day before your scheduled date if your plans change.

    If you need more clarification, please feel free to write back to us at planDisney or contact the Magic Key Membership Services line at (714) 781-7277 to speak with a Cast Member. Also, don’t forget to check out the Magic Key pass discounts page to see if you’re making the most of all the benefits available to you! If you have any more questions as you prepare to embark on your next pixie-dusted year, please send them our way.

    Wishing you magic,

thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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