dlr destinations 06
  • On Jun 2, 2023
    Cindy from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What is the no show policy? I have two special needs kids and we live day by day and some times I can’t cancel till 3pm that day

    Hi Cindy! Welcome to planDisney! Thanks so much for stopping by to ask this great question. I'm glad you found us! 

    Visiting The Happiest Place on Earth can require some advanced planning, and I know sometimes plans change. It sounds like you are a Disneyland Resort Magic Key holder! If you are unable to visit on the date you planned, the Magic Key No-Show Policy states that you must cancel or modify your reservations by 11:59 p.m. Pacific Time on the day before the reserved date, subject to availability. Additionally, a Magic Key holder who enters the theme park, for which you have reservations, any time before closing on the day of the reservation is not considered a no-show. If you aren't a Magic Key holder, the no-show policy is somewhat similar. You should cancel or modify Theme Park Reservations as soon as you know you cannot visit. Unused theme park reservations expire at the end of the day, are forfeited, and will not be replaced. You would need to make new Theme Park Reservations for a future date, pending availability. 

    I hope this information helps with your planning. I know it can be difficult to plan ahead given your circumstances. The magic will be waiting for you when you and your kids are able to visit. If you have more questions about The Happiest Place on Earth, please stop by planDisney again. You've got a friend in us, and we would be happy to help!

    Wishing you magic,
thumbnail image for Lisa

Meet the Panelist: Lisa, Colorado

Hi everyone! I’m Lisa from Colorado where I live Happily Ever After as a mom, wife, and kindergarten teacher! I was raised on all things Disney and fell in love with Walt Disney World Resort on my first visit at six years old. I'm lucky to be an annual Passholder at both Disneyland and Walt Disney World and I love visiting my laughing places as often as possible! I’m so excited to help you plan special memories at The Happiest Place on Earth and The Most Magical Place on Earth! Learn More About Lisa

Related Video

  • thumbnail image for planDisney Podcast presented by State Farm - Mickey's Toontown

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.