MagicBand+ and Smart Phone
  • On Aug 4, 2023
    Silverio from QC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, we no longer have the possibility to order and personalize a new magic band with My Disney Experience. Customer service say it could be our region but are not sure. Do you know if Canadian residents can still order new magic bands or not?

    Bonjour Silverio, 

    Welcome to planDisney and thank you for asking us a question, my fellow Quebecker!

    I have some good and bad news for you. First of all, most Canadian residents can still order Disney Bands (also known as MagicBands) ahead of their visits to Walt Disney World Resort. That said, those bands can’t be shipped internationally and will instead be waiting for them at the Front Desk of their Disney Resorts Collection hotel.

    Now for the unfortunate news: due to regional requirements, if the address listed in your My Disney Experience account is located in Québec, you won’t be able to order DisneyBands ahead of your trip. That said, if someone in your party resides in another province and they have their own account, they should be able to place an order for the entire group. I’ve also heard of some people being able to place orders if they put in an alternate address that they may have that is outside of Quebec. 

    I know it’s a bit of a bummer, but rest assured that you can absolutely still purchase DisneyBands at several merchandise locations throughout the Theme Parks, hotels AND Disney Springs. I’ve seen some super cute designs that aren’t available for pre-order, so I’m sure each member of your party will find one that they absolutely love. 

    Please don’t hesitate to come back and see us if you have any other questions. Et n’oubliez pas que vous pouvez également nous poser des questions en français!

    Have a Magical Day, 

thumbnail image for Lynne

Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

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