Hi Latrisha! Welcome to planDisney!
Your family is going to have the best time when your Walt Disney World Resort vacation begins in just FOUR days! If you have plans to visit
Magic Kingdom Park, you will get the opportunity to see
Mickey's Once Upon a Christmastime Parade which happens to be my favorite parade. You'll love it!
Sometimes glitches happen and I can't see some of my plans. Hopefully, your
My Disney Experience mobile app is just experiencing a glitch! Try looking for your daughter's reservation on the
main Walt Disney World website by going to "My Plans" under the My Disney Experience drop-down menu. Scroll through your plans to see if it pops up there. If you can't locate the
Disney Park Pass reservation on the app or the website, you will want to
give Disney a call directly at (407) 939-4357 and speak with a Cast Member. They can help you troubleshoot the issue and check on the reservation in their system.
I hope you have the merriest vacation, Latrisha! Please let us know if you have any other questions.
Tabitha