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  • On Apr 15, 2024
    Radjnie from Noord-Brabant Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, next week we are going to Disney. I have added all tickets in my app and invited my mother in law for the experience. How can I change the settings for managing it by myself for her account? Because I want to save all the tickets to my Wallet.

    Hello there, Radjnie!

    A warm welcome to planDisney. We're so glad you've decided to bring us your fabulous Walt Disney World Resort vacation planning question! It's wonderful to hear that you'll be visiting The Most Magical Place on Earth with your family members so soon. As you prepare to embark on an enchanting escape together, I'd be happy to assist you with your question about managing My Disney Experience accounts!

    Radjnie, I'm thrilled to hear you've invited your mother-in-law to share in your Walt Disney World Resort vacation experience. The only thing better than visiting The Most Magical Place on Earth is enjoying it alongside the people you love! I understand that you're hoping to add your mother-in-law's theme park ticket to your mobile phone wallet. You may only save tickets to your mobile wallets for other Guests whose accounts you manage, Radjnie. Since your mother-in-law currently manages her own My Disney Experience account, you will need to request control over her account in order to add her ticket to your mobile wallet. This can be done by contacting the Help Desk by utilizing the chat function on the Walt Disney World Resort website or by reaching out to the Existing Tickets phone line once you arrive in the U.S.

    I hope your family will be able to visit the EPCOT International Flower & Garden Festival during your holiday. The festival is in full bloom, offering unique and worldly tastes at Outdoor Kitchens surrounding World Showcase! Your travel party is sure to be inspired by the incredible topiaries and floral displays. Plus, be sure to check out the show calendar for the Garden Rocks Concert Series to see which famous entertainers will be performing during your visit!

    Radjnie, I hope this information helps you and your family members prepare for your upcoming springtime holiday at the Walt Disney World Resort. If you have any additional questions before or during your visit, you're always welcome to revisit us at planDisney. We're here to help you make the most of your time at The Most Magical Place on Earth!

    Warm wishes,

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Meet the Panelist: Lauren, Michigan

Hello friends! I'm Lauren M. from the Mitten State. I'm a mom, scientist, runDisney enthusiast, Disney Vacation Club Member, and self-proclaimed connoisseur of Disney snacks! For my family, it's a mix of both new and nostalgic that keeps us returning to the Walt Disney World Resort year after year. Throughout my life, I've been fortunate enough to experience many milestones and unforgettable moments at Disney Destinations and I can't wait to help you make magical vacation memories of your own! Learn More About Lauren

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