• On Jan 14, 2019
    Jennifer from QC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello , I am a newly passholder and I thought I would be getting a welcome email, or just any emails in regards to special offers happening. It has been a month and I still haven't received one. Did I miss the place where I should register?

    Bonjour Jennifer, 

    Welcome to the Disney Parks Moms Panel and thank you for asking us a question. It’s fun to meet a fellow Passholder from La Belle Province!

    I didn’t get an email when I first purchased my Walt Disney World Resort Annual Pass, either, and I still don’t think that’s currently a practice for new Passholders. What I would absolutely encourage you to do is make sure that your new Pass is properly linked to your My Disney Experience account. I’ve honestly found that checking that account regularly is the best way to keep up-to-date about any promotions or other perks that may be available.

    You should also make sure that you’re signed in to your account when you browse the Special Offers page at the Walt Disney World Resort website, too; that’s how you’ll be able to see whether there are any that you may be able to use for one of your upcoming visits. You can also get more information at the Passholder Program page (again, please make sure to sign in to your account). 

    I hope my answer helps you get the most out of your Annual Pass! Please don’t hesitate to come back and see us if you have any other questions. Et n’oubliez pas que vous pouvez également me poser des questions en français, si vous le souhaitez!

    Have a Magical Day, 

thumbnail image for Lynne

Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

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