Mom and Daughter at Disney's Polynesian Village Resort Room
  • On Jan 25, 2013
    Dennis Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Where on the new website can one find their package billing, payments made, and balance due on there reservation package account?

    Hi there, Dennis!

    I know it can be a little confusing on the newly re-designed website to find the things we've all been used to seeing in certain places for many years. Rest assured, there is still the option for you to view and make payments on your upcoming vacation to the Walt Disney World Resort.

    Simply go to the the Walt Disney World website and log in. Once you're logged in, click on "My Disney Experience" over in the upper right-hand corner. When you see the drop-down menu, just choose "My Reservations". You may see the following message:

    "We are in the process of updating our systems and need to migrate any reservations you had on our previous site to our new site. Let's get started and move your resort and dining reservations to My Disney Experience. This may take several minutes."

    You'll just need to enter in your Resort reservation confirmation number. Once your reservation is retrieved, you'll see a link to "Make a Payment". If you have any trouble at all, please check out the Technical Help - Frequently Asked Questions for assistance.

    Thanks so much for your question, Dennis! Please come back and see us if you think of any others!

    Have a Pixie Dusted vacation!

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Meet the Panelist: Jackie, Florida

Hi! I'm Jackie, mom to a teenage boy and a tween girl! I've traveled to Disney Parks with toddlers, grandparents, and everything in between and I'm excited to help you plan your Pixie Dusted vacation! So, go ahead, ask me a question or two! Learn More About Jackie

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