Hello there Mark, and welcome to planDisney!
I'm so sorry to hear that news about trouble with your
Magic Key Pass, I'm sure that has been a difficult challenge! My best advice Mark would be to call the
dedicated line specifically for Magic Key Holders and speak to a Cast Member about your specific situation. You could also
send an email to the Disneyland Resort if that is more convenient for you.
Once you get everything straightened out for your Magic Key Pass, I hope you're back on a journey to the "Happiest Place on Earth" soon! I definitely recommend following the official
Disneyland Resort Magic Key Holder Instagram account for all of the latest news and updates happening at the Disneyland Resort.
Mark, have you had a chance to catch the
"Magic Happens" parade yet? I was able to see it on my trip last month, and was dancing and singing along to every minute, it truly is a delight from start to finish. I highly recommend it on your next visit!
I hope this information was helpful for you Mark, and I'm sending all of my pixie dust to you so that you get your situation with your Magic Key Pass straightened out here soon!
Have a magical day!
Melissa