Hey Dana!
A warm welcome to planDisney. Thank you for sending us your wondEARful question about
Disney MagicMobile service. Congratulations on your upcoming vacation!
Dana, your Disney MagicMobile pass is associated with your Apple ID. As long as you use the same Apple ID to access your new iPhone, you should be able to see your Disney MagicMobile pass in your Apple Wallet.
To confirm that you are logged in to your Apple ID and that it is the same ID you used with your prior iPhone, please click on the settings icon on your phone's home screen and then click on “Apple ID, iCloud, Media & Purchases” at the very top of the menu. Please verify you are logged in to your Apple ID and if you are not, please do so now.
Then, find the Apple Wallet icon on your home screen. It is labeled “Wallet”. Your MagicMobile pass should be in your Apple Wallet. Occasionally, things fail to transfer from one iPhone to the other. If your MagicMobile pass is no longer associated with your Apple ID, you will need to access the
My Disney Experience mobile app, click on the three lines on the bottom right of the app, and choose “Disney MagicMobile”. You will need to follow the steps to add your pass to your Apple Wallet again.
I hope that helps, Dana! If you need any additional help before your upcoming vacation, please visit planDisney again. We are always hEAR to help you!
With a Sprinkling of Pixie Dust,
Priscila