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  • On Jun 4, 2020
    Victoria from NJ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello. With all the new changes...we are hoping we can still “walk over” to Shades Of Green to purchase our tickets like in the pat. We are arriving first week in December, do you think we can?

    Hi Victoria!

    Welcome to the Disney Parks Moms Panel! Thanks for stopping by with a question!

    First, let me thank you or the family member who serves or has served our country as a member of the U.S. military. Your sacrifice is always honored here. The Walt Disney Company, founded by two brothers who served the country in uniform during WWI, has long recognized the service of U.S. military personnel and their families. On behalf of my father who served in the U.S. Navy, I salute you.

    Although I did email ticketinfo@shadesofgreen.org, the representative who responded was unable to confirm whether or not you would be able to pick up tickets at Shades of Green® in December. In an effort to maintain the health and safety of all guests, resort operations are being closely monitored. Continue to review Shades of Green® operational updates and review the ticket information as it gets closer to the dates of your trip. 

    Also keep your eye on the operational updates for the Walt Disney World Resort and the "Know Before You Go" hub. If you have existing tickets, you would soon receive more detailed information via email. but it sounds as if you had not yet purchased those theme park tickets. Although the changes have been rolling out frequently lately, we are also happy to know that great attention is being given to keeping us all safe!

    I would be remiss if I did not note that you are traveling during one of my favorite times of year. The Holidays at Walt Disney World Resort celebrate the joy that so many of us feel during that season.  Although some of our favorite events have yet to be announced, I hope the amazing culinary artists get to recreate some of our favorite gingerbread houses at Disney's Grand Floridan Resort & Spa and Disney's BoardWalk Inn resorts. Our girls have also adored the special holiday treats and Christmas Tree Trail at Disney Springs.

    Victoria, I am sorry that we do not yet have more specific information for December at this time, but please do feel free to check back with us again once the parks reopen. In the meantime, know that we are all excited to welcome you back to a world of magic!

    Magic and Memories,
    Donyell
thumbnail image for Donyell

Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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