Hey there, Karen! Welcome to planDisney! We are so glad you stopped by to visit us and ask us a question.
I'm sorry to hear that you need to cancel your upcoming trip to Disneyland Resort. Luckily with the theme park ticket reservation system, you should be able to cancel your reservations without any issues. Then when you are ready to rebook, go back into your account and make new theme park ticket reservations. This does not affect your ticket at all and you can continue to cancel or make new reservations until you can use your ticket or until it expires.
To cancel your theme park ticket reservations, head to the Disneyland website and log in to your Disney account. Then hover over "My Disneyland" and click on "
Ticket and Reservation Details". This will take you to a page where you will want to scroll down to click on "View My Park Reservations". Now you should be able to scroll down and see your upcoming reservations for all tickets linked to your Disney account. To the right of each reservation, there will be the option to cancel. Click on that and it will walk you through the steps to confirm your cancellation. When you are ready to make new reservations, just head back to the Ticket and Reservations page and make new reservations.
When you decide on new dates be sure to check out
Disney Parks Blog. This will give you any news and updates about events and happenings that may be going on during your visit.
Karen, thanks again for stopping by. We hope to see you real soon!
Carrie